Configuring Outlook

[rob53]

On cPanel under Email > Add/Remove/Manage accounts, when Configure Outlook is clicked then "Auto-Configure Microsoft Outlook® for POP3 Access", a dialogue appears saying it will configure Outlook Express. Further dialogues appear including changes made to the registry then a Run, Open or Cancel box appears. I have cancelled each time as I want to clarify before going ahead. The dialogue is exactly the same if the "Auto-Configure Microsoft Outlook Express® for POP3 Access" is clicked.

Therefore will Auto-configure only configure Outlook Express and not Outlook?

The manual settings are given too - username, incoming and outgoing mail server addresses etc.

I have added an account mail@mydomain.co.uk

The introductory email tells me mail.mydomain.co.uk for POP and SMTP but not what the email address or pasword would be would be using those settings.

Thanks

[admin]

Hi,

You can try with the auto configure the worst it will do is just fail, I have always found the cpanel auto configure to be a bit temperamental anyway so if you can manually configure the client its probably best to do it that way.

The details you need to use are:

incoming server: mail.yourdomain.co.uk
outgoing server: mail.yourdomain.co.uk
username: mail+yourdomain.co.uk

then the password that you chose when you setup the account.

Let me know how you get on, if you need to discuss this matter further please use the support centre in the dream-hosting.co.uk members area to make sure any password information is safe.

Admin

[rob53]

Hi,

A little after I posted my question, I did try the auto-configure and it did indeed fail.

So I managed to get it manually confured OK, though I had to use my ISP's SMTP server address that I use for other email addresses not connected with my ISP, to make it work, as mail.yourdomain.co.uk address would not work for me. It did say somewhere that it might be necessary to use ISP's SMTP server for reliable sending, though I don't understand why. But no matter - it works!

Thanks